Retail Sales & Customer Service Coordinator - Part Time

An exciting opportunity exists for a part time Retail Sales & Customer Service Coordinator with a passion for apparel and all things cycling with The Pedla team based in Collingwood VIC.

Pedla is a cycling brand born of the sport’s rich culture riding the roads of Melbourne. We craft modern road wear with equal consideration for Performance & Style. Everything we create is designed to inspire riders to get out there and keep pedalling.

This role is suited to an enthusiastic, dynamic and energetic customer service professional. It reports directly to the Sales & Brand Manager and is responsible for driving sales within the Local Loops Cycling Club (LLCC) and ensuring an exceptional customer experience through in-store and online channels.

Scope of the role
01. Drive & Achieve Sales Targets for the LLCC
02. Customer Experience
03. Clubhouse Operations
04. Online Customer Service & Fulfilment
05. LLCC Instagram Account



Knowledge & Skills
  • Superior customer service and sales skills
  • Excellent written and verbal communication skills
  • Numerically astute
  • Computer literate
  • Understanding of cycling culture
  • Ability to build strong client relationships


Qualifications and Experience

  • Prior experience in a customer service role is essential (min 2yrs)
  • Ability to achieve set targets
  • Experience using Shopify

Behaviours & Attributes

  •  Self-motivated and results driven
  • Goal oriented
  • A friendly and engaging personality
  • Must be helpful and polite
  • Able to work as part of a sales team
  • Ability to multitask
  • Exudes the brand’s culture and values

    To apply, please send a CV and Cover Letter to, outlining your suitability for the role.
    Applications close Sunday October 20th